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Volunteering with Red Cross Shops

Do you have a passion for fashion? Want to support your local community?


Thank you for your continuous support over the last challenging months. The good news is, many of your favourite Red Cross shops are now reopening. 

Safety is our first priority, so we're working hard to keep our op shops safe.

Here's how:

  • Extra disinfectant cleaning in our stores and our distribution centre 
  • Limiting the number of customers at any one time for social distancing 
  • Providing hand sanitiser in all second-hand shops
  • Our volunteers and staff are using gloves
  • Holding new donations for 72 hours before processing them for sale 

Our open shops are now accepting donations of great quality preloved items. Your donations help us continue our work supporting people around the country, now and always.

We look forward to welcoming you back through our doors and will continue to work hard to opening more of our store network.   

Become an op shop volunteer

Join the thousands of Red Cross op shop volunteers across Australia! Become a part of the world's largest humanitarian organisation while developing new skills and making a difference in a whole new way.

Red Cross charity shops sell donated clothing, accessories and homewares to raise funds to support the everyday work of Red Cross. Each year, Red Cross Shops rescue 450 tonnes of clothing from landfill, give opportunities to 4,400 volunteers, and contribute more than five million dollars a year to help fund Red Cross community programs. From daily phone calls to the elderly, clean water and sanitation for poor communities in the Asia-Pacific region, or youth homelessness, our shops help change lives.

More reasons for volunteering in a charity shop

  • Learn new skills in retail
  • Add new volunteering experience to your resume
  • Connect with your community
  • Make new friends with dedicated volunteers and staff
  • Receive great discounts
  • Have fun with fashion!

Do any of these sound like you?

  • "I was looking for a fun way to spend some free time"
  • "I'd like to get some retail experience to help me get a job"
  • "I'm new in town and want to make friends"
  • "Now that I'm retired, I'd like to help out a worthwhile cause"
  • "My English is not so great, volunteering helps me to improve"
  • "I love recycle shopping so it's great to get the volunteer discount!"

Join the fun

Apply for a job to be an op shop volunteer, register your interest and find out how to get started.