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Help for people in detention

Protecting the health, wellbeing and dignity of refugees and people seeking asylum in immigration detention.

The Immigration Detention Monitoring Program monitors the conditions of immigration detention and how people are treated in immigration detention in Australia.

Our program aims to prevent and reduce harm and suffering and empower people in detention. You can read more about our program here.  

We work on the basis that everyone should be treated with dignity and respect and have their health and wellbeing protected. We offer our services to all people in detention, regardless of where they came from, how they arrived in Australia, or why they are in detention.  

Teams of Red Cross Humanitarian Observers try to visit all immigration detention facilities in Australia regularly. Our teams look at facilities, speak with people in detention, and meet with detention service providers.  We will then confidentially discuss any concerns we might have with the Australian Government and service providers to try to prevent and reduce harm.    

How we can help you  

If you are concerned about the conditions of your detention or the way that you are being treated in detention, you can confidentially speak to one of our Humanitarian Observers during one of our visits. Alternatively, you can contact us by phone or email.  

Contact us

People in detention, community members and staff of other organisations can contact us directly.

Send us an email (If you are in detention, please tell us where you are detained and if you need an interpreter.)

Or you can call us:

New South Wales (02) 9290 8916
Northern Territory (02) 9290 8916
Queensland (02) 9290 8916
South Australia (02) 9290 8916
Victoria (03) 8327 7830
Western Australia (incl. Christmas Island) (08) 9225 8897

If you need an interpreter, please call 131 450 first, state your language and then the phone number (above) that you wish to call.

Immigration detention monitoring

Protecting the health, wellbeing and dignity of people in immigration detention.